Customer Success Summit is not just about perfecting customer success processes, but helping your entire subscription company transform into a customer success business. And everyone has a critical role! See the highlight video from 2015.
Not just big-wig exec panels or your sit-&-listen style of conference
Join interactive sessions to question and explore new ideas
Hear from real practitioners sharing tangible best practices
Chat. Be social. Exchange ideas with your peers
Meet your customer success community members from around the world
Network and participate in open forums and round tables
Indulge all 5 senses - Summit’s got them covered
Enjoy the luxurious Westin St. Francis in the heart of Union Square
Come early and soak up San Francisco
An amazing, high-energy event! It's a must attend for anyone in Customer Success.
- Bill Lapcevic, VP Customer Success, New Relic
Customer Success Summit was fantastic! I found the break-out sessions where people actually taught from their personal lessons extremely valuable. It gave me ideas to take back and apply immediately.
- Jamey Jeff, SVP, Customer Success & Operations, TrackMaven
Great experience! I was on the fence about making the trip, but am so glad that I decided to come. Great venue, accommodations, people, etc.
- Jana Barile, Customer Success Manager, Akili Software, Inc.