Successes. Failures. Lessons learned. We improve through the collective Power of Us. This year's industry-leading Customer Success event for SaaS and subscription businesses was a HUGE success! Watch all of the sessions on-demand now!

Watch Sessions

“When you see hundreds of people in the building that are all struggling with the same issues as you and solving them in really smart ways, that's motivating.” - Ben Hadden, Shotgun Software

Highlights from this year's event


See the full agenda with great sessions from thought leaders and Customer Success practitioners.
Add your favorites to your agenda and share them with your network.

View the Customer Success Summit mobile app

“It's great to actually get in a room and have a collaborative experience with a bunch of peers, from different companies, who are all thinking about the same problems.” - Dave Webb, Zendesk


Join Customer Success Summit 2015 as a supporting partner. View our prospectus or email for more information.

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“The Customer Success Summit is really showing how important customer success has become. 
It's a fast growing space.” - Stephanie Schatz, Xamarin


Customer Success Summit will be held in the heart of Union Square at:

Westin St. Francis

335 Powell St
San Francisco, CA 94102

Please note the room block is now sold out.